Swiss UID: CHE-591-824-307
Registered Address: Badenerstrasse 130, 8004 Zürich, Switzerland
Contact: info@purrfeedgo.com
By accessing or ordering from Purr Feed go (purrfeedgo.com) or using our products and services—including the Purr Feed go fountain and filter subscriptions—you agree to these Terms & Conditions. If you disagree, please discontinue use immediately.
Purr Feed go offers automatic cat water fountains, replaceable carbon filters, and related accessories, sold via our online store and delivered to your address.
You must be at least 18 years old and legally authorized to enter into contracts in Switzerland or your country of residence.
You agree to:
All prices are in Swiss Francs (CHF) and exclude shipping fees. Payment is due at the time of order via our secure payment gateway. If payment fails, your order will not be processed.
We aim to dispatch orders within 2 business days. Delivery times vary by location. Risk of loss passes to you upon delivery to the carrier.
We offer a 14-day return period for defective or damaged products. To request a return, contact info@purrfeedgo.com with your order number. Refunds are processed within 10 business days after we receive the returned item.
The fountain comes with a one-year limited warranty covering manufacturing defects. This does not cover normal wear, misuse, or damage from improper cleaning.
Purr Feed go’s liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages.
We may update these Terms at any time. Changes take effect 30 days after posting on our website.
These Terms are governed by Swiss law. Disputes will be settled by the courts of Zürich after good-faith mediation.
For questions about these Terms, contact:
Purr Feed go Ltd.
Badenerstrasse 130, 8004 Zürich, Switzerland
info@purrfeedgo.com
Swiss UID: CHE-591-824-307