Privacy Policy

1. Overview

At Purr Feed go, we respect and protect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit purrfeedgo.com or engage with our cat hydration products and services.

2. Information We Collect

  • Registration Data: Name, email address, phone number, and shipping details when you place an order or request support.
  • Usage Data: Pages viewed, session durations, device and browser type, IP address, and referral source to optimize your site experience.
  • Order Data: Purchase history, product preferences, and filter subscription details.
  • Cookies & Tracking: Cookie identifiers and analytics tokens used to personalize content and measure performance.

3. How We Use Your Information

  • Order Fulfillment: To process purchases, arrange delivery, and send order confirmations.
  • Communications: To send shipping updates, filter reminders, promotional offers (with consent), and respond to inquiries.
  • Site Improvement: To analyze aggregated usage patterns for enhancing product information and user experience.
  • Compliance & Security: To comply with legal requirements, prevent fraud, and secure our systems.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share information with:

  • Service Providers: Shipping, payment, email, and analytics vendors under strict confidentiality agreements.
  • Legal Authorities: If required by law, court order, or to protect the rights and safety of Purr Feed go or others.

5. Data Storage & Security

Personal data is stored on secure servers with SSL/TLS encryption in transit and AES-256 encryption at rest. Access is restricted by role-based controls and multi-factor authentication.

6. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Maintain session state and security (strictly necessary cookies).
  • Remember your language and layout preferences (functional cookies).
  • Measure engagement with product pages and site performance (analytics cookies).
  • Provide personalized product recommendations (with your consent).

7. Your Rights & Choices

Under GDPR and related privacy laws, you have the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to processing for marketing purposes.
  • Receive your data in a portable format.

8. Children’s Privacy

Our products are intended for adult pet owners. We do not knowingly collect information from minors. If you believe we have collected data from someone under 18, please contact us for removal.

9. International Data Transfers

If we transfer your data outside the EEA (e.g., to our Swiss-based service providers), we implement Standard Contractual Clauses or Binding Corporate Rules to safeguard your privacy.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top reflects the latest revision. We will notify you of material changes via email or a site banner.

11. Contact Us

For questions or to exercise your privacy rights, contact:
Purr Feed go Ltd.
Badenerstrasse 130, 8004 Zürich, Switzerland
info@purrfeedgo.com
Swiss UID: CHE-591-824-307